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Heat Pump Frequently Asked Questions

If you live in Kent, WA, a heat pump could be a good choice for your home. When done correctly, a heat pump can be one of the best choices you make for your home heating and cooling.  We’re happy to help you understand the benefits of a heat pump and how to go about making the right choice for you and your family.  Check out some of our most frequently asked questions about heat pumps.

Q: Is Kent, WA a good climate for a heat pump?
Advances in materials and technology have made heat pumps a viable choice in almost every part of the United States. Additionally, our local range of heating and cooling temperatures make heat pumps an exceptional choice for our area. We work with the industry leading manufacturers that bring heat pump efficiencies to a whole new level.

Q: How do I hire the right heating contractor?
A: Your first step is to work with a licensed dealer who will visit your home and perform a complete evaluation or “load calculation”.  Doing this will allow the contractor to see the factors that affect gain and loss in your home. Check references and make sure the contractor is licensed, bonded and insured.  Additionally, NATE certification tells you that your HVAC contractor has invested time and money to become trained to the highest level the industry has to offer.

Q: How do I choose the right heat pump for my home?
A: The most important thing you can do is let a certified air conditioning contractor help you with this decision. They’ll take into consideration your unique home and set of circumstances and properly size the equipment to match not only the size of your home but the lifestyle inside your home.

Q: Does it matter which heating manufacture I chose?
A: The most important choice is to hire a qualified heating and cooling contractor. They have usually done their due diligence in identifying quality equipment.  We have a broad range of high efficiency and ENERGY STAR® heat pumps. 

Q: What does it mean to have a heat pump sized?
A: Sizing refers to matching the right heat pump to your home.  Many people think bigger will be better but this is a big mistake.  A bigger system will increase installation costs, waste energy and reduce comfort and moisture control. Many heating contractors take short cuts and don’t take the proper steps to properly size a unit.  Over sizing and under sizing are common mistakes that will have a huge impact on how comfortable you are in your home. Make sure you work with a heating contractor that understands how to match a heat pump to your home and living conditions.

Q: What is ENERGY STAR® and is it important?
A: ENERGY STAR® is a government -backed symbol for energy efficiency helping us all save money and protect the environment through energy-efficient products and practices. The ENERGY STAR® label was established to reduce green-house gas emissions and other pollutants caused by the inefficient use of energy and make it easy for consumer to identify and purchase energy-efficient products that offer savings on energy bills without sacrificing performance, features, and comfort.

Q: Is it beneficial to select a high efficiency heat pump?
A: Absolutely.  We believe it’s in your best interest to buy the highest efficiency heat pump that you can afford.  A high efficiency heat pump will provide a good return on your investment because it will save money every month on your utility bill.  And a high efficiency heat pump may have rebates and incentives to purchase.

Q: Does my heat pump require maintenance?
A: Yes!  Regular maintenance of your heat pump is essential.  Maintenance will help extend the life of the equipment and help your system run at peak performance. It’s one of the most important things you can do as a homeowner so make sure you have a qualified technician to perform an annual tune up on your heat pump.

Heating and cooling in Kent, WA has never been easier. If you don’t see your question answered here, feel free to Ask A Question, Get A Quote or give us a call: (253) 656-6999.

Located in Kent, WA we serve many parts of King and Pierce county including: Auburn, Renton, Enumclaw, Black Diamond, Federal Way, Maple Valley, Puyallup, South Seattle, Fife, Tacoma, SeaTac, Burien, Tukwila, Bellevue, Ravensdale, Issaquah, Pacific, Mercer Island, Sumner, Redondo, Seahurst, Milton.

See What Your Neighbors Are Saying

“Received text from Josh the day before our scheduled appointment. Despite icy road conditions and extremely cold temperatures, Josh arrived on time and started working quickly and efficiently to diagnose, repair, and re-test our system. He was professional, informative, and thorough. Excellent customer service and very friendly and efficient service call (Thank you, Heidi!) I would highly recommend this company.”

5 stars from G.C

See What Your Neighbors Are Saying

“It was wonderful experience to have Jeremy come over my place for furnace maintenance. He is very knowledgeable and patience to answer all of my questions. It was great learning to understand how furnace system works and info for maintenance too. Thank you for all your hard work Jeremy!!”

5 stars from M.Y

See What Your Neighbors Are Saying

“Technician contacted prior to arrival with picture and name. Was on time, had on mask and shoe coverings. Was very professional and friendly. Conducted service maintenance in timely fashion and explained what services he completed. Excellent customer service.”

5 stars from K.R.

See What Your Neighbors Are Saying

“AAA replaced my older heat pump with a new upgraded unit and air handler. They were very professional, on time for the installation. It went very smoothly and works great. New unit is very quiet. They were great at their job and very pleasant to deal with. You can’t go wrong with AAA heating & Air Conditioning.”

5 stars from R.S.

See What Your Neighbors Are Saying

“Great company to work with. I love the preventative maintenance plan and how they send me reminders to schedule it. Lots of available appointment times, professional and friendly techs to answer all my questions and troubleshoot. Really happy with their services!”

5 stars from G.B

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